Having an automated service that proactively provides comprehensive reports on the status of your backups saves time, energy and the resources that would have to be consumed actually monitoring your system, addressing issues whose warning signs were missed, picking up the pieces of a backup failure or worse.
Proactive Monitoring drastically reduces the risk of minor issues developing into a crisis with serious implications and possibly unrecoverable losses to productivity.
Proactive Monitoring will also help improve performance and alert your Company to equipment issues on a day-to-day basis.
By identifying and remotely addressing issues before they develop into significant problems, your backup system will operate more efficiently and provide you with more reliable restores.
As an MSP, your business is dependent on your ability to properly, efficiently and cost-effectively service your customers. Proactive Monitoring is a value-added service that helps you keep your customers consistently informed of the status of their network with comprehensive reports.
By offering your customers free monitoring, they will feel more protected and better served with better value – which means they will be less likely to replace you. In fact, they may be more likely to recommend you to others instead.
Need we say more?